It's the most likely replacement of old technology which uses copper and fibre lines dug in the ground to a new more flexible technology. SIP trunks are telephone lines delivered over IP using the SIP protocol. Using this standard protocol, telecom service (VoIP) providers connect one or more channels to the customer’s telephone system. Phone numbers and DDIs are linked to the SIP trunk. You can keep your 'old' number from your existing landlines and 'port' or transfer them to a SIP trunk. Get in touch to find out more.

Traditionally, companies who require additional functionality have had to purchase a telephone system. With the technology constantly developing new and exciting ways to communicate, a telephone system purchased today will be lacking features of later releases, with any upgrades or add-ons requiring additional modules or licenses at an extra cost. Cloud computing and VoIP technologies allow businesses to access telephone systems hosted remotely. Access to these remote systems is delivered via an internet connection. The “Cost per Extension” model that VoIP solutions allow also mean that businesses can scale their telephony setup depending on their needs at that exact moment in time. The Simple solution is to only pay for what you need, and when you need it.

Unified Communications (UC) is not necessarily a single product, but a set of communication products that provide a consistent user experience across multiple devices and media types. UC is a the term describing the integration of communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobile features, audio, web & video conferencing, desktop sharing (Office 365), data sharing, call control and speech recognition with non-real-time communication services such as voicemail, e-mail, text and even fax....if you still have one.