In recent years, Voice over Internet Protocol (VoIP) has become a popular alternative to traditional phone systems. VoIP technology allows users to make phone calls over the internet, rather than using traditional copper wires. There are several benefits to using VoIP, including cost savings, increased flexibility, and improved call quality. 

It’s also been announced that in 2025 BT will be switching off the old, standard phone line. Meaning everybody will have to transition to a VoIP system.

In this blog post, we will take a closer look at what VoIP is, how it works, and what you need to know before switching to a VoIP system.

What is VoIP?

VoIP is a technology that allows users to make phone calls over the internet, rather than using traditional phone lines. VoIP converts voice signals into digital data and sends them over the internet to their destination. This means that users can make phone calls using their internet connection, rather than relying on a traditional phone line. VoIP can be used for both voice and video calls, and it can be accessed using a variety of devices, including computers, smartphones, and specialized VoIP phones.

How does VoIP work?

VoIP works by breaking down voice signals into small packets of data, which are then sent over the internet. These packets are sent in real-time, which means that they can be transmitted quickly and efficiently. When the packets reach their destination, they are reassembled into the original voice signal. This process is called packet switching, and it allows multiple users to share the same internet connection without causing congestion or delays.

What are the benefits of VoIP?

There are several benefits to using VoIP over traditional phone systems. Firstly, VoIP is typically much cheaper than traditional phone systems, as it does not require expensive infrastructure or equipment. Secondly, VoIP is much more flexible than traditional phone systems, as it can be accessed from anywhere with an internet connection. This means that users can make phone calls from their homes, offices, or even while traveling. There are also additional benefits such as send voicemails to your email and call recording. Finally, VoIP often provides better call quality than traditional phone systems, as the packets of data can be transmitted quickly and efficiently, without the interference that can be caused by traditional phone lines.

What do you need to know before switching to VoIP?

Before switching to a VoIP system, there are several things that you should consider. Firstly, you will need a reliable internet connection with enough bandwidth to support VoIP. This is especially important if you plan to use VoIP for video calls, as these require more bandwidth than voice calls. Secondly, you will need to choose a VoIP provider that meets your needs. There are many VoIP providers available, and they offer different features and pricing plans, so it is important to do your research and choose a provider that offers the features you need at a price you can afford. Finally, you will need to ensure that your network is properly configured to support VoIP. This may involve setting up Quality of Service (QoS) settings to prioritize VoIP traffic, or investing in specialized VoIP phones that are designed to work with your network.

In conclusion, VoIP is a powerful technology that can offer significant benefits over traditional phone systems. It is important to understand how VoIP works, what its benefits are, and what you need to know before switching to a VoIP system. With the right preparation and research, VoIP can offer a cost-effective and flexible alternative to traditional phone systems that can improve your communication capabilities and help you stay connected with colleagues, friends, and family.

If you’re interested in getting a VoIP system for your business, feel free to get in touch and a member of our team will be happy to talk you through how we can help.